Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the https://www.fantasy-strippers-bristol.co.uk website ("us", "we", or "our").
This site is owned and operated by OnCall Entertainment. Your primary contact for any enquiries relating to our terms and conditions or privacy policy is Pauline Reid who can be contacted via email info@fantasy-strippers-bristol.co.uk or by calling 07538 969 401.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then please do not access the Service.
Your Data
If you wish to enquire about our service, you will be asked to supply, your contact information, the date of the event and any other information necessary for us to undertake the Service. Without this information we will be unable to supply the service to you or respond to your enquiry.
Performance Times
Performance times may vary from the times that you have requested as our performers may be required to attend several bookings in a day and those bookings may be a significant distance apart. We will make every possible attempt to stick to the times agreed and if there is going to be a significant difference then the performer has been instructed to contact you directly to discuss timing and options. If a performer has to make a significant change to a booking time they will contact you directly and you will have the option to cancel the performance. Beyond this we recommend that you plan for them to appear around 15 minutes either side of your specified performance time.
Refund and Cancellations
We do not offer refunds for performances that have taken place as we are the booking agent. Our performers have to spend time and their own money to attend your event, they are self employed and you pay them directly. Once you have made payment to the performer and they have undertaken the performance then the service has been "consumed" and no refunds will be offered.
Booking deposits are non refundable as they cover the administration fees involved in handling your booking however if given notice we are happy to change dates where possible without additional fees.
Performer Availability / Alternatives
We work hard to make sure that the performer you have booked is the one that attends however it is not always possible to send the performer of your choice due to a variety of circumstances i.e. sickness, holidays or travel timing issues. If we are unable to send a suitable replacement we will let you know as soon as possible and refund your booking deposit. If you do not want a replacement please let us know before making a booking.
Limitation of Liability
OnCall Entertainment shall not be liable for any injuries, damages, or losses arising from or related to performers who have been hired for an event.
Attendees and participants agree to attend and engage in the event at their own risk. OnCall Entertainment are the booking agent and our responsibility is to provide an entertainer. OnCall Entertainment shall not be liable for any direct, indirect, incidental, special, or consequential damages, including but not limited to bodily injury, loss of profits, or damage to property. This limitation of liability applies to all actions, claims, or causes of action, whether in contract, tort, or otherwise.
In the event of any injury, damage, or loss, attendees and participants agree to direct any claims, actions, or demands against the performer or performers involved in the event.
By attending or participating in the event, attendees and participants acknowledge their understanding of and agreement to this limitation of liability.
Audience Participation
Attendance at the performance event will often involve audience participation. It is the responsibility of attendees to inform the performer if they do not wish to participate in any audience interactions. By attending or participating in the event, attendees acknowledge their understanding of and agreement to this limitation of liability and their responsibility to communicate their preference regarding audience participation.
Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
OnCall Entertainment ("us", "we", or "our") is committed to ensuring that your privacy is protected. This privacy policy sets out how OnCall Entertainment uses and protects any information that you provide to us when you use our website or contact us.
The security of your information is important to us and if you have any concerns or would like to know more about the information we hold about you please feel free to get in contact.
What information do we collect from you?
We do not pass your details onto 3rd parties or sell on your data for any purpose. The only companies or individuals involved in handling your data are those that are directly involved in the provision of our services. Any information that you enter into a form on this site is retained by us for the purpose of handling your enquiry. Any contact information or details of enquiry we do have is held on our computers and in some instances online in a secure database. If you want to see the full extent of the information that we hold on file for you then this can be provided on request.
How can I access the information that you hold about me?
You can access information by contacting us directly. Your main contact is Pauline Reid of OnCall Entertainment who can be contacted via info@fantasy-strippers-bristol.co.uk or by calling 07538 969 401.
We will respond to any requests for information within 14 working days.
Why do we collect this information?
We collect and hold your information for the purposes of conducting business with you with regards to the services we offer.
Who might have access to your information?
Some third party service suppliers may have access to your information though necessity i.e. our hosting company and website designer however we never provide contact information to third parties for marketing purposes.
Google Analytics
We use Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone.
What do we do with your information?
The information we hold about you is mainly used to assist us in the process of conducting business with you. We may on occasion also use your information for marketing purposes to be able to send out updates that may be relevant to you. We do not use the information to profile you in any way as a customer or restrict our services or our support in anyway based upon the information that we hold on file.
How long do we hold your information for?
We hold information as required by law for accounting purposes and we do not delete this information. Emails are usually held for a period of around 2-3 years incase we need to refer back to previous. Normally we only hold information for up to a year and in most instances for less than 6 months after which we remove any data as part of our monthly administration schedule. We will of course remove any data we have on you at your request and we conduct reviews if there are any significant changes in our trading circumstances.
How do you use cookies on your website?
We do not currently use cookies to specifically identify you on our site although 3rd party cookies via Google Analytics may be used. These do not provide us with specific information about you but general information about what visitors do on our site.